Rocher chocolates are a tempting combination of luscious, creamy, chocolaty filling surrounding a whole hazelnut, within a delicate, crisp wafer…all enveloped in milk chocolate and finely chopped hazelnuts
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To place an order you will need to complete the transaction on the website. By placing an order on the site or on the phone, you are agreeing to the terms & conditions & payment policy published in the appropriate section of the website or affiliated websites where specifically referred to such affiliated websites.
After you have made your selection & added products to your shopping cart, you will need to proceed the checkout section.
In this section you will be asked for the address & other contact information as well as payment related information. Once the payment transaction has been successfully completed, your order will be processed on the receipt of the funds from the bank or credit card company. It is at this stage that the sale is said to be complete. Thereafter your products will be shipped based on the product availability & completion of the logistics operations related to the same.
We Support The Following Payment Options At prannuts
- Credit Card
- Debit Card
- Net banking
If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at email@example.com
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process.
If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on prannuts with your order number for any clarification.
prannuts is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. If there is no courier service available in your area, we will ship your items via Government Registered Book post or Speed post.
Shipping & handling charges may vary based on product, packaging, size, volume, type & other considerations. The shipping & handling charges are given at the time of check out & consumers will know about this before making payments.
The prices appearing on the website is exclusive for prannuts
If you choose Cash on Delivery as payment method then Rs. 99/- DELIVERY CHARGES will be charged as collection fee.
Orders are dispatched within DISPATCHING DETAIL or as per the delivery date specified by you at the time of placing the order. Most orders are delivered within 7 to 8 working days. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
Out Of Stock Situations
Our endeavour is to ensure that all products listed on the site are available in stock for dispatch to the buyer. However, in case stock is not available for any reason, we will contact you within 2 business days & give you the option to exchange, delay or cancel the order based on your convenience.
What If The Product Is Received In Damaged Condition?
If you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, mail us at prannuts mentioning your Order ID. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.